Data Protection Provisions
These privacy terms apply to the websites operated by Cool Stuff Trading GmbH (“Fist Club,” “we,” “us,” or “our”). Our company is located at Erdmannstraße 12, 10827 Berlin, Germany, service(at)fist.club. This policy outlines how we process personal data. “Visitor,” “you,” or “your” refers to you as a user of the website.
Here you will find information about what data Fist Club collects as the controller and for what purposes it is used. Your personal data is processed in accordance with the European data protection regulations. We ensure that all personal data we collect and use is stored, processed, and transferred securely and in compliance with legal regulations.
Data you provide on fistclub.com (our “website”) may be processed by the following entities: Cool Stuff Trading GmbH, Erdmannstraße 12, 10827, Germany, and authorized third parties who process personal data on our behalf without being directly affiliated with Rocket. We implement security measures to ensure the confidentiality of your data.
What is personal data?
This policy applies to all personal data that we collect, use, or share. This generally includes your name, address, telephone number, email address, IP address, as well as billing and payment information needed to provide our services and sell our products.
What data do we collect online?
1. General browsing
We store information about which areas of our website are accessed by visitors. This anonymous data helps us identify popular content and improve our offering for you. We also process non-personal data such as browser type, internet service provider, or domain information to better understand how our website is used.
2. Personal data
If you fill out a contact form on our website (e.g., to inquire about products), we collect the data you provide, such as your name, email address, and any additional information in your message.
Newsletter subscription
If you would like to subscribe to our newsletter, we will ask for your email address and your consent to process your data. The newsletter provides regular updates on new products and offers.
Account creation
If you create a customer account on our website, you can save wishlists and benefit from faster checkout, as your billing and shipping options will be stored. This requires your email address and a password. Optionally, you may also provide your name, address, and phone number. By creating an account, you consent to the processing of your data.
Purchases in the online store
When purchasing products on our website, we collect your personal data such as name, billing and shipping address, email address, phone number, and payment details. We also store order information, which may be combined with previous purchases.
How do we use your data?
Your data is processed in accordance with applicable data protection laws for the following purposes:
- To provide our products and services and respond to your needs.
- To process orders, returns, or exchanges.
- To manage our business operations and customer accounts.
- To prevent fraud, theft, or other illegal activities.
- For address verification and fraud prevention.
- To comply with legal obligations that may require us to disclose certain data.
Sharing your data with third parties
1. Email addresses
Your email address will not be sold or passed on to third parties for advertising purposes. You will still receive transactional emails about your orders even if you unsubscribe from the newsletter.
2. Postal address
Your address will not be sold or shared with third parties.
3. Service providers
We use external service providers for various tasks, including order processing, payment handling, address verification, or email dispatch. These partners may access personal data to provide their services but are not allowed to use it for their own purposes.
4. Legal obligations
We may disclose data when required by law or when necessary to protect our rights and those of our users.
5. Corporate structure
Your data may be shared within our corporate group, including subsidiaries and affiliated companies. If data is transferred to a country outside the European Economic Area, we ensure appropriate safeguards are in place to protect your data.
With your consent, we may send you information about our products and offers via email. If you no longer wish to receive marketing emails, you can unsubscribe at any time free of charge.
Data storage
All collected data is stored on secure servers located in the United Kingdom or the Netherlands. Our external service providers may also store and process data within the EU.
Cookies
1. What are cookies and how do we use them?
Cookies are small text files stored on your computer that help us analyze your use of our website. We use cookies to:
- Identify popular content and features,
- Manage the shopping cart,
- Simplify the login process,
- Improve our website.
Cookies do not contain personal information.
2. Website analytics
We work with analytics services such as Google Analytics to understand and optimize user behavior on our site. You can disable tracking via a browser plugin:
Google Opt-Out
Consent
By providing your data, you agree to its use in accordance with this privacy policy.
Objection / Opt-Out
1. Unsubscribe from the newsletter If you no longer wish to receive marketing emails, you can unsubscribe using the link provided in the email.
2. Disable cookies You can manage cookie usage via your browser settings. Please note that disabling cookies may limit some features of the website.
3. Disable Google Analytics You can prevent tracking by Google Analytics by installing this browser plugin.
Access and update your data
If you wish to change or update your stored data, you can do so in your customer account.
Privacy for minors
Our website is not intended for persons under 18 years of age. Children and teenagers under 18 may not submit personal data on our website.
Links to external websites
Our website may contain links to other websites. We are not responsible for the privacy practices of those third-party providers.
Changes to the privacy policy
If we make changes to our privacy policy, we will post them on our website. Significant changes only apply to future data collection.
Security measures
We limit access to personal data and use technical measures to ensure its protection.
Questions about data privacy?
If you have any questions about our privacy policy, you can contact us at service(at)fist.club or write to us at: Cool Stuff Trading GmbH, Erdmannstraße 12, 10827 Berlin, Germany